General Information

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Contact the IG

   800-345-ARIG (2744)
:: DSN

:: Before Contacting An IG (Tips To Be Prepared)

   BOX 22
   AR  72199-9600

IG Resources

:: AF Form 102
:: DA Form 1559
:: What Can the IG Do for YOU?
:: What is Not IG Appropriate?
:: Who Else Can Help?
:: Who Can Contact the IG?

Before You Contact the IG

Important To Know

  • Information provided to an IG is NEVER "off the record".
  • IGs will make every effort to keep all interactions and information confidential...BUT confidentiality cannot be guaranteed.
  • Anonymous and third party complaints can be filed with the IG, but no feedback will be given to those who file.
  • Soldiers will be encouraged to discuss their problems or issues first with their commanders. Issues are normally offered to subordinate commanders for action rather than conduct an IG Investigation.
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10 Tips for Success with the IG

  • Ensure It's a Problem, Not a Peeve.
  • Give the Chain of Command a Chance to Solve the Problem.
  • Seek the Proponent Agency First. Prior to coming to the IG.
  • Deal With the Appropriate IG.
    • Most of the time, the IG at a higher level will refer complaints and requests to the IG at the level nearest that of the complainant.  This is not intended to imply that a Soldier cannot deal with an IG at any level desired if they feel the problem is so sensitive that they are reluctant to discuss it with anyone assigned to his or her own unit. USAR personnel contact the closest USAR IG. ARANG personnel contact your Wing IG.
  • Level with the IG.
    • The truth matters. We'll soon know if the truth is being told.
  • Keep in Mind the IGs Regulatory and Statutory Limits.
    • An IG cannot change a regulation just because it does not suit an individual.
  • An IG is NOT a Commander - We Recommend, not Order.
    • Keep in mind that the IG can only advise a commander. There may be good reasons why the IG recommendation was not acted upon.
  • An IG Resolves a Case Based on Facts or the Preponderance of Evidence.
    • If we cannot find concrete proof or an overwhelming preponderance of evidence, we cannot resolve the case.
  • Ongoing Investigation and Inquiry - Expectation Management.
    • Investigations and Inquiries take time. All should have reasonable expectations on time requirements and resolution, and be aware that a response will be given to requestor or appropriate personnel only.
  • Be Prepared to Take No for an Answer.
    • The IG is an unbiased fact-finder, and the appropriate answer may not be what the complainant desires.
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What the IG Will Need from You

  • The IG will need your permission to work your case.  You will need to submit a completed and signed DA Form 1559 or AF Form 102.
  • Provide the IG with copies of all documentation and or evidence that support your claim.
  • Give the IG complete and factual information including who else you've contacted for help, when you contacted them, and the results.
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Office of the
External IG Links

::  History of the IG
::  NGB-IG
::  DAIG
::  Army Reserve IG Portal
::  Air Force IG Portal
::  DoD Whistleblower / Reprisal

Helpful References & Links

:: National Suicide Hotline
   800-273-TALK (8255)
Dial 1

:: Sexual Assault and Response Program (SARP)

:: Report Fraud and Abuse

:: Family Support
:: EEO
:: JAG

:: Chaplain
To find a Chaplain near you, contact the AR ARNG Post Chaplain at 501-212-5621 (DSN: 962-5621)

:: Wounded Soldier
   and Family Assistance

CONUS: 421-3700

Page last updated on:

30 December 2016